Privacy Policy

Who we are

We are an online writing service platform & our website address is: https://www.writecheap.com.

What personal data we collect and why we collect it

Comments & Reviews

When visitors leave comments on the site articles or customer leave reviews on the vendors for orders, we collect the data shown in the comments or review form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment or review, your profile picture is visible to the public in the context of your comment or review.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment or review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment or review. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a review as a customer or product as a vendor, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the ID of the review or product you just edited. It expires after 1 day.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use third party analytics to collect visitor stats for understanding and optimizing our marketing campaigns. No personal information is collected except your IP address, browser & machine details.

Who we share your data with

Your data is never shared with anyone except as requested by law agencies.

How long we retain your data

If you leave a comment or review, the comment or review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments and reviews automatically instead of holding them in a moderation queue.

For users that register on our website (vendors as well as customers), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

We hold all rights to any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Emails can be added to our lists in our email marketing service accounts. Other than that, no personal data is sent to any other service.

Additional information

How we protect your data

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.